Exacavtor Hire:

What size excavator do I need for my project?

Choosing the right size excavator for your project is important. You'll want to consider the size of your job site, the type of materials you'll be excavating, and the depth and reach you'll need. If you're unsure about what size excavator to use, contact our team for advice and guidance.

How much does it cost to hire an excavator? 

The cost of renting an excavator can vary depending on the size, duration, and location of the rental. We offer competitive pricing and flexible rental options to fit your needs and budget. 

What is wet and dry hire of an excavator? 

Wet hire of an excavator refers to renting the machine along with an operator. This option is ideal if you do not have the necessary skills or experience to operate the excavator. While dry hire refers to renting the machine without an operator. This option is ideal if you have an experienced operator available to operate the excavator. 

Do I need a license to operate an excavator?

Yes, you will need a valid license to operate an excavator. If you don't have a license, we can provide professional operator services for an additional fee. 

What types of attachments are available for excavators?

There are a wide range of attachments available for excavators, including buckets, hammers, grapples, and more. Contact us to discuss your specific needs and we can help you choose the right attachments for your job. 

Can you deliver the excavator to my job site?

We offer delivery and pickup services for our equipment rentals, making it easy and convenient for you. 

What is the minimum rental period for an excavator?

Our minimum rental period for excavators is typically one day, but we can also arrange for longer rental periods to fit your project's needs. 

Do you offer operator services with the excavator rental?

Yes, we offer professional operator services for an additional fee. Our operators are experienced and skilled, ensuring your project runs smoothly and efficiently. 

What type of fuel does the excavator require?

Most excavators run on diesel fuel. 

Who is responsible for machine fuel during the rental period? 

The responsibility for machine fuel during the rental period depends on the rental agreement. In dry hire, the renter is responsible for fueling the machine. Wet hire typically includes fuel as part of the rental package. 

What is Dial Before You Dig and why is it important? 

Dial Before You Dig is a free service that provides information about the location of underground utility lines and other infrastructure. It is important to contact this service before starting any excavation work to avoid damaging buried infrastructure and causing potential safety hazards.

How do I contact Dial Before You Dig?

To contact Dial Before You Dig, simply call 1100 or visit their website to submit an online request. You will need to provide information about the location and scope of your excavation work to receive the necessary information.

Do you offer insurance coverage for the excavator rental?

Yes, we offer insurance coverage for our equipment rentals to protect you in case of damage or accidents. 

What is the maintenance schedule for the excavator during the rental period?

We ensure all our equipment is well-maintained and in excellent condition before each rental. During the rental period, we recommend performing daily maintenance checks and routine servicing to keep the equipment running smoothly.

Payment:

What forms of payment do you accept for excavator rentals?

We accept various forms of payment for our excavator rentals, including credit cards, bank transfers, and cash payments. 

Is a deposit required when renting an excavator?

Yes, we require a deposit to secure your excavator rental. The deposit amount varies based on the rental period and equipment type. 

When is payment due for the rental?

Payment for your excavator rental is due at the end of the rental period. We offer flexible payment options to fit your needs.

Contract Terms:

What are the terms and conditions of the rental contract?

You can read our rental terms and conditions here.

What are my obligations as the renter?

Your obligations as the renter include properly operating and maintaining the equipment, returning it in the same condition it was received, and adhering to all terms and conditions of the rental contract. 

Customer Support:

What hours is customer support available?

Our customer support team is available during business hours, Monday through Friday. Contact us for assistance during these hours. 

What do I do if I encounter an issue with the excavator during the rental period?

If you encounter an issue with the excavator during the rental period, contact us immediately. Our team will assist you in troubleshooting the issue and arranging any necessary repairs. 

Is there a contact number I can call in case of an emergency?

Yes, we provide a contact number for emergency situations. Contact us for the number and instructions on how to proceed in case of an emergency. 

How do I request additional support or services during the rental period?

If you require additional support or services during the rental period, contact our customer support team. We offer a variety of support and services to meet your needs.